Lyngo AI logo

Lyngo AI

Never miss a call again. Lyngo's AI helps answer every call, instantly. Trained on your business/clinic specific info to help callers with general questions and help them manage their appointments directly into your calendars / practise management systems. With lyngo businesses have gone from missing 53% of their calls to ZERO. Built for allied health, used by all - Lyngo engages with businesses of all size, from solo practitioners to publicly listed companies. Get in touch: contact@lyngo.ai

https://www.lyngo.ai
2-10 employees
Lyngo AI logo

Lyngo AI

Lyngo AI offers an AI-powered phone answering service for businesses, particularly healthcare clinics, focusing on automating front desk tasks and improving patient care.

Company Size

2-10 employees

Location

Australia

About

Never miss a call again. Lyngo's AI helps answer every call, instantly. Trained on your business/clinic specific info to help callers with general questions and help them manage their appointments directly into your calendars / practise management systems. With lyngo businesses have gone from missing 53% of their calls to ZERO. Built for allied health, used by all - Lyngo engages with businesses of all size, from solo practitioners to publicly listed companies. Get in touch: contact@lyngo.ai

Needs Assessment

Active buying signals and potential business opportunities

Technology Requirements

Advanced AI models for natural language processing and speech recognition.

Integration tools and APIs for various CRM and EMR systems.

Cloud infrastructure for hosting and scaling the AI phone answering service.

Service Requirements

Consulting services for optimizing AI model performance and integration strategies.

Training for internal teams on AI technologies and integration processes.

Support services for maintaining and troubleshooting the AI phone answering service.

Infrastructure Requirements

Scalable cloud infrastructure to handle increasing call volumes and data processing.

Robust security measures to protect sensitive patient data and ensure compliance.

Monitoring and observability tools to track system performance and identify potential issues.

Talent Requirements

AI specialists with expertise in natural language processing and machine learning.

Integration engineers with experience in connecting various CRM and EMR systems.

Cloud engineers with skills in managing and scaling cloud infrastructure.

AI Insights

Growth Trajectory

With a focus on AI technology and market expansion, especially through partnerships like the one with Cliniko, Lyngo AI demonstrates strong growth potential by streamlining communications and personalizing experiences.

Market Opportunity

Lyngo AI is well-positioned to capitalize on the growing demand for automated front desk solutions in the healthcare sector, particularly among clinics seeking to reduce administrative burden and improve patient service.

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