Kopi Kenangan
Kopi Kenangan is a non-franchise tech-enabled grab-and-go coffee chain with around 800 stores across more than 60 cities in Indonesia. We became the 1st F&B Unicorn in SE Asia in December 2021. We are Halal Certified and was named Brand of The Year winner in the Café Chain Category Indonesia by The World Branding Awards 2020 – 2021. Our mission is to serve high quality coffee, made with the freshest Indonesia sourced ingredients to customers in Indonesia and the rest of the world. Other brands under our umbrella are Kenangan Coffee (@kenangancoffee.,my), Chigo (@chigo.id) and Kenangan Hanyauntukmu (@kenangan.hanyauntukmu). We have a culture that rewards results and impact. We work as a team and move fast to respond to market and consumer needs. Our people are agile, result driven, and passionate in delivering quality products and services to our customers. For a full listing of career opportunities with us, visit http://www.kopikenangan.com/careers or follow us @insidekopikenangan
Kopi Kenangan
Kopi Kenangan is a fast-growing grab-and-go coffee chain in Indonesia offering high-quality Indonesian coffee to a global market.
About
Needs Assessment
Active buying signals and potential business opportunities
Technology Requirements
Continued development and maintenance of the Kopi Kenangan app.
Software solutions and digital tools for online consumer experience.
Data analytics and business intelligence platforms.
CRM and loyalty program management software.
Payment gateway integration solutions.
Service Requirements
Customer service for handling consumer complaints and loyalty program inquiries.
Professional services for ensuring Halal compliance.
Consulting services for market research and expansion strategies.
Training programs for staff on new technologies and customer service best practices.
Cybersecurity services to protect customer data and prevent fraud.
Infrastructure Requirements
Scalable cloud infrastructure to support online ordering and transaction processing.
Reliable and efficient distribution network to ensure fresh inventory.
Secure payment processing systems.
Monitoring and observability tools to track app performance and identify potential issues.
Data storage and management solutions.
Talent Requirements
Mobile app developers with experience in iOS and Android.
Data scientists and business intelligence analysts.
Software engineers with expertise in cloud infrastructure and scalable systems.
Cybersecurity specialists.
Supply chain and logistics experts.
AI Insights
Growth Trajectory
Kopi Kenangan's growth trajectory is strong, fueled by its expansion into new markets and its focus on delivering a seamless digital experience, indicating significant potential for continued expansion and revenue growth.
Market Opportunity
Kopi Kenangan has a strong market opportunity in providing high-quality Indonesian coffee to a global audience through convenient grab-and-go outlets and innovative digital solutions, giving them a competitive advantage in the fast-growing coffee market.
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