Kopi Kenangan

Kopi Kenangan is a non-franchise tech-enabled grab-and-go coffee chain with around 800 stores across more than 60 cities in Indonesia. We became the 1st F&B Unicorn in SE Asia in December 2021. We are Halal Certified and was named Brand of The Year winner in the Café Chain Category Indonesia by The World Branding Awards 2020 – 2021. Our mission is to serve high quality coffee, made with the freshest Indonesia sourced ingredients to customers in Indonesia and the rest of the world. Other brands under our umbrella are Kenangan Coffee (@kenangancoffee.,my), Chigo (@chigo.id) and Kenangan Hanyauntukmu (@kenangan.hanyauntukmu). We have a culture that rewards results and impact. We work as a team and move fast to respond to market and consumer needs. Our people are agile, result driven, and passionate in delivering quality products and services to our customers. For a full listing of career opportunities with us, visit http://www.kopikenangan.com/careers or follow us @insidekopikenangan

http://www.kopikenangan.com

5,001-10,000 employees

Growth Trajectory

Kopi Kenangan is poised for continued growth through international expansion, new product line development, and leveraging digital platforms to enhance customer experience. Their focus on Indonesian coffee and strategic collaborations provide a strong foundation for capturing a larger market share, both domestically and internationally. Investment in retail experience, product innovation, and data-driven solutions will further propel their growth trajectory.

Technical Challenges

Scalable infrastructure to support online ordering, loyalty programs, and transaction processing.

Seamless integration of online and offline ordering systems.

Maintaining and improving mobile app functionality.

Ensuring fresh and quality inventory through a seamless distribution network.

Developing data models to support business growth.

Tech Stack

Mobile App (Kopi Kenangan)Software solutionsDigital products and toolsQR-ScanData modelsBusiness Intelligence

Team Size

Accounting, Control, Tax and Treasury

Creative

Growth and Product

Legal

Operations

Supply Chain Management

Business Development

Founders’ Office

Human Resource

Marketing

Quality Assurance

Technology and Business Intelligence

Key Risks

Maintaining consistent service quality and halal compliance across a rapidly expanding network of outlets.

Increased competition from other coffee chains and aggregator apps impacting customer loyalty.

Challenges in responding quickly to evolving market and consumer needs.

Potential disruptions to the supply chain affecting the availability of fresh, high-quality ingredients.

Regulatory compliance in different international markets.

Opportunities

Further development of digital products and online consumer experience to drive customer engagement and loyalty.

Expansion of product lines, including pastries (Kenangan Boulangerie) and specialized coffee offerings (Italian Roast, Kenangan Beans).

Strategic partnerships with brands, celebrities, and transportation hubs to expand reach and customer base.

Leveraging data models and business intelligence to optimize operations, personalize customer experiences, and identify new market opportunities.

Continued international expansion, leveraging offices in Singapore and Malaysia to establish a stronger presence in Asia.

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