
Capillary Technologies
Founded in 2012, Capillary Technologies offers end-to-end loyalty programs, a comprehensive view of consumers and unified, cross-channel strategies that deliver a real-time omnichannel, personalized, and consistent experience for customers. With a presence across the United States, India, Middle East, and South East Asia, Capillary powers a diversified product suite of end-to-end loyalty programs across 30+ countries, working with 250+ brands including Asics, Puma, Tata, Shell, Fossil, Sephora, Jotun and Domino's Pizza and many more from verticals such as apparel, footwear, supermarkets, conglomerates, manufacturing and electronics, pharmacy and wellness, fine dining and QSR, luxury, entertainment, oil and gas, travel and hospitality. With a massive reach of 875 million+ consumers and processing 1.97 billion+ transactions, Capillary Technologies’ promoter i.e., Capillary Technologies International Pte. Ltd. has the backing of Swanland Investment ltd. (an affiliate of Warburg Pincus), Sequoia Capital India Growth Fund II Ltd., Avataar Ventures Partners I, and Filter Capital Fund I Ltd.

Capillary Technologies
Capillary Technologies offers AI-powered customer engagement and loyalty solutions for various industries, focusing on personalized experiences and data-driven insights.
About
Needs Assessment
Active buying signals and potential business opportunities
Technology Requirements
AI-driven loyalty and customer engagement platforms
Advanced reporting analytics
Loyalty and customer engagement platform
CDP
Omnichannel capabilities
Predictive analytics tools
Business intelligence platform
Personalized engagement solutions
Real-time insights capabilities
Personalized offers
Gamification
Marketing Automation
CRM
AI/ML powered algorithms
Service Requirements
Managed SaaS solutions with expert services
Consulting services for loyalty program design
Consulting services to design or redesign loyalty programs
Downstream digital services – strategy, experience design & software development
Expertise in loyalty strategy and implementation
Customer support
Analytics
Training services
Infrastructure Requirements
Cloud-based solutions
Robust data security infrastructure
Cloud-based infrastructure
Talent Requirements
Data scientists
AI/ML engineers
Customer engagement specialists
Loyalty program experts
Digital marketing specialists
AI Insights
Growth Trajectory
Capillary Technologies shows strong growth potential, driven by expansion into new markets and continuous product development with a focus on advanced technologies.
Market Opportunity
Capillary has a significant opportunity in the hyper-personalized loyalty solutions market, leveraging AI and machine learning to differentiate its offerings and capture a larger market share.
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