
Qoala
Founded in 2018, Qoala is an omnichannel insuretech company, with a purpose to democratize, empower and redefine insurance for customers. Qoala believes in order to redefine insurance, it takes all stakeholders to be involved. Hence, Qoala is committed to provide the upmost value to all of its stakeholders including insurance partners, customers and regulators. Today, backed by prominent investors, Qoala is operating in four countries in Southeast Asia - Indonesia, Malaysia, Vietnam, and Thailand - and moving closer towards our goal to make insurance accessible and affordable for all. Qoala is also: 1. Qoala App: a digital insurance marketplace that gives its users the peace of mind from unexpected financial risks 2. Qoala Plus: a digital solution that enables our Mitras to sell various insurance products 3. Qoala for Enterprise: a corporate insurance solution that enables our partners to save on average 25% on insurance cost structure and earn additional income stream with our state-of-the-art technology At Qoala, we are committed to building a diverse and inclusive workforce of highly talented and ambitious individuals, with a data-driven mindset. Join our growing community of product driven, tech enthusiasts and growth minded individuals with strong insurance and eye towards the needs of customers and other stakeholders, with varying experiences from leading insurance industry players, leading tech giants, management consulting and many more. Qoala is working with PT Mitra Jasa Pratama as an insurance broker that is registered and monitored by OJK with a registration number: KEP-7767/MD/1986. Copyright © 2021 Qoala.

Qoala
This Indonesian insurtech company offers an online platform for comparing and purchasing various insurance products like car, motorcycle, health, and life insurance.
About
Needs Assessment
Active buying signals and potential business opportunities
Technology Requirements
Enhanced online platform features for comparison and purchase
Payment gateway integration for seamless transactions
Data analytics tools for personalized recommendations
AI-powered customer service and claims processing
Service Requirements
Customer service training for multiple channels (WhatsApp, Chat, Email, Telephone)
Consulting services to optimize the online platform for user experience
Infrastructure Requirements
Scalable cloud infrastructure to support increasing online traffic and data storage
Secure payment processing infrastructure
Robust security measures to protect customer data and prevent fraud
Talent Requirements
Customer service representatives proficient in Indonesian language and insurance products
Software developers to enhance and maintain the online platform
Data analysts to interpret customer data and optimize product offerings
Cybersecurity experts to ensure data protection
AI Insights
Growth Trajectory
The company exhibits strong growth potential driven by its focus on the expanding Indonesian insurance market and its commitment to digital innovation.
Market Opportunity
Their strongest market opportunity lies in leveraging their online platform to capture a larger share of the underserved Indonesian insurance market by offering convenient and transparent insurance solutions.
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