Qoala logo

Qoala

Founded in 2018, Qoala is an omnichannel insuretech company, with a purpose to democratize, empower and redefine insurance for customers. Qoala believes in order to redefine insurance, it takes all stakeholders to be involved. Hence, Qoala is committed to provide the upmost value to all of its stakeholders including insurance partners, customers and regulators. Today, backed by prominent investors, Qoala is operating in four countries in Southeast Asia - Indonesia, Malaysia, Vietnam, and Thailand - and moving closer towards our goal to make insurance accessible and affordable for all. Qoala is also: 1. Qoala App: a digital insurance marketplace that gives its users the peace of mind from unexpected financial risks 2. Qoala Plus: a digital solution that enables our Mitras to sell various insurance products 3. Qoala for Enterprise: a corporate insurance solution that enables our partners to save on average 25% on insurance cost structure and earn additional income stream with our state-of-the-art technology At Qoala, we are committed to building a diverse and inclusive workforce of highly talented and ambitious individuals, with a data-driven mindset. Join our growing community of product driven, tech enthusiasts and growth minded individuals with strong insurance and eye towards the needs of customers and other stakeholders, with varying experiences from leading insurance industry players, leading tech giants, management consulting and many more. Qoala is working with PT Mitra Jasa Pratama as an insurance broker that is registered and monitored by OJK with a registration number: KEP-7767/MD/1986. Copyright © 2021 Qoala.

http://www.qoala.app
201-500 employees
Qoala logo

Qoala

This Indonesian insurtech company offers an online platform for comparing and purchasing various insurance products like car, motorcycle, health, and life insurance.

Company Size

201-500 employees

Location

Indonesia

About

Founded in 2018, Qoala is an omnichannel insuretech company, with a purpose to democratize, empower and redefine insurance for customers. Qoala believes in order to redefine insurance, it takes all stakeholders to be involved. Hence, Qoala is committed to provide the upmost value to all of its stakeholders including insurance partners, customers and regulators. Today, backed by prominent investors, Qoala is operating in four countries in Southeast Asia - Indonesia, Malaysia, Vietnam, and Thailand - and moving closer towards our goal to make insurance accessible and affordable for all. Qoala is also: 1. Qoala App: a digital insurance marketplace that gives its users the peace of mind from unexpected financial risks 2. Qoala Plus: a digital solution that enables our Mitras to sell various insurance products 3. Qoala for Enterprise: a corporate insurance solution that enables our partners to save on average 25% on insurance cost structure and earn additional income stream with our state-of-the-art technology At Qoala, we are committed to building a diverse and inclusive workforce of highly talented and ambitious individuals, with a data-driven mindset. Join our growing community of product driven, tech enthusiasts and growth minded individuals with strong insurance and eye towards the needs of customers and other stakeholders, with varying experiences from leading insurance industry players, leading tech giants, management consulting and many more. Qoala is working with PT Mitra Jasa Pratama as an insurance broker that is registered and monitored by OJK with a registration number: KEP-7767/MD/1986. Copyright © 2021 Qoala.

Needs Assessment

Active buying signals and potential business opportunities

Technology Requirements

Enhanced online platform features for comparison and purchase

Payment gateway integration for seamless transactions

Data analytics tools for personalized recommendations

AI-powered customer service and claims processing

Service Requirements

Customer service training for multiple channels (WhatsApp, Chat, Email, Telephone)

Consulting services to optimize the online platform for user experience

Infrastructure Requirements

Scalable cloud infrastructure to support increasing online traffic and data storage

Secure payment processing infrastructure

Robust security measures to protect customer data and prevent fraud

Talent Requirements

Customer service representatives proficient in Indonesian language and insurance products

Software developers to enhance and maintain the online platform

Data analysts to interpret customer data and optimize product offerings

Cybersecurity experts to ensure data protection

AI Insights

Growth Trajectory

The company exhibits strong growth potential driven by its focus on the expanding Indonesian insurance market and its commitment to digital innovation.

Market Opportunity

Their strongest market opportunity lies in leveraging their online platform to capture a larger share of the underserved Indonesian insurance market by offering convenient and transparent insurance solutions.

Live Data Stream

Access Our Live VC Funding Database

30,000+ funded startups

tracked in the last 3 months

B2B verified emails

of key decision makers

Growth metrics

Real-time company performance data

Live updates

of new VC funding rounds

Advanced filters

for sophisticated queries

API access

with multiple export formats