Qarmatek Services Private Limited
Started in September 2011, Qarmatek has assumed the role of aftersales support for end-to-end service management and refurbishment for major electronic appliances and mobile phone brands. Through an integrated service setup, in-house R&D expertise, and highly competent engineers & technicians, Qarmatek guarantees servicing of all electronic gadgets for 6,500 pin codes across 650 cities in India within 7 days. Qarmatek has built an integrated ERP system - shERPa to facilitate integrated and customised IT management solutions to brands. Apart from major devices and appliances, Qarmatek also carries out repair at a component level on small and micro equipment and devices. Qarmatek offers end to end services including managing, warehousing, logistics, fulfilment, repair, and spare parts to its customers.
Qarmatek Services Private Limited
Qarmatek provides integrated repair and refurbishment solutions for electronic gadgets and appliances, focusing on reducing e-waste and serving brands and their customers across India.
About
Needs Assessment
Active buying signals and potential business opportunities
Technology Requirements
Advanced data analytics tools for predictive maintenance
Enhanced features and modules for shERPa ERP system
Improved customer CRM integration tools
Cloud infrastructure for data storage and processing
Service Requirements
Consulting services for optimizing logistics and supply chain
Training programs for technicians on new repair techniques
Legal services for e-waste compliance and regulatory issues
Cybersecurity services to protect sensitive customer data
Infrastructure Requirements
Expansion of workshop space to accommodate increasing repair volume
Upgrades to call center infrastructure for improved customer service
Implementation of advanced security systems for repair hubs
Investment in renewable energy sources for reducing environmental impact
Talent Requirements
Experienced data scientists for predictive maintenance
Skilled technicians specializing in repair of latest electronic devices
Logistics and supply chain experts for optimizing operations
Software developers for customizing and improving shERPa ERP system
AI Insights
Growth Trajectory
With a presence in 650+ cities and servicing 7000+ devices daily, Qarmatek shows significant growth potential, particularly through strategic partnerships and expansion of their service offerings.
Market Opportunity
Qarmatek has a strong market opportunity in providing integrated after-sales service solutions for electronic brands, capitalizing on the growing demand for organized repair and refurbishment services in India.
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