Cedar Point Communications

Cedar Point Communications offers totally integrated voice and multimedia switches that provide cable, telecommunications, enterprise and educational campus operators with a cost-efficient, less complex Voice over IP (VoIP) alternative to distributed softswitching solutions.

http://www.cedarpointcom.com

1 employee

Growth Trajectory

Cedar Point Communications can grow by expanding its services to SMBs and educational institutions, and through continued development and integration of Web 2.0 tools within their SafariFusion family. Focusing on delivering fused services and personalized interactive experiences on any device presents additional growth avenues. Strategic partnerships and third-party integrations also offer expansion possibilities.

Technical Challenges

Integrating VoIP solutions with existing infrastructure.

Moving subscriber information from legacy platforms.

Customer Relationship Management (CRM) and full database integration

Order management and provisioning

SAFARI C 3 subscriber features

SAFARI C 3 feature grouping and billing

Phones and endpoints management

Voice mail and other feature servers selection and integration

Billing and invoicing

Helpdesk ticketing

Inventory control/asset management

Implementing end-user features portals

Tech Stack

VoIPIMS/PacketCable 2.0SIPWeb 2.0 toolsEBIFtru2WayIPTVSNMPSOAP-based APIs

Team Size

Human Resource Department

Key Risks

Operators may face challenges regarding network and new service offerings due to constrained capital budgets.

The company could face difficulty acquiring talent with the necessary VoIP and advanced communications expertise.

Limited back office systems integration capability may hinder deployment.

Competitive pressures may force operators to either innovate or risk losing market share.

Opportunities

Leverage the growing demand for integrated digital lifestyles by offering services like social media content and video.

Capitalize on the need for cost-effective IMS/PacketCable 2.0 migration solutions.

Expand the SafariFusion VCS with new features and applications to enhance subscriber control and generate revenue.

Target the SMB market and educational institutions with hosted solutions to address the lack of internal expertise.

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