Cinareo Solutions Secures $1M in Pre-Seed Funding for Innovative SaaS Capacity Planning Platform

Cinareo Solutions is thrilled to announce a significant funding milestone, successfully raising $1,000,000 to further advance its innovative SaaS platform designed for capacity planning in multi-channel contact centers. This robust platform has set a new standard in workforce planning, seamlessly complementing existing Workforce Management (WFM) systems to deliver unparalleled decision support. With input from over 30 different categories, Cinareo enables organizations to manage their front and back-office staff with precision, fostering cost-effective resource planning and financial analysis. The fresh capital will be instrumental in enhancing Cinareo's advanced capabilities, allowing users to transition away from outdated Excel spreadsheets and embrace a more agile and efficient planning process. By answering critical "What if?" questions in a matter of seconds, Cinareo promotes proactive resource management and recruitment planning tailored to each organization’s unique needs. With built-in version control and online collaboration features, Cinareo establishes a singular source of truth for all staffing and financial requirements across various queues and skills. The funding will also facilitate research and development aimed at enriching the platform’s functionalities, allowing clients to plan not just once or twice a year, but with the frequency and ease needed to stay ahead in today’s dynamic business landscape. Cinareo Solutions is committed to revolutionizing workforce planning and is excited to continue its journey in reshaping how organizations approach capacity planning and resource management.