Sprinklr Raises $429M to Empower the Future of Unified Customer Experiences

We are thrilled to announce that Sprinklr has successfully raised $429,000,000 in its latest funding round—a transformative milestone for the company as it continues to redefine how brands engage with their customers. Founded in 2009 with a clear mission to bridge the gap between enterprise complexity and customer needs, Sprinklr has grown into a global leader in enterprise software for all customer-facing functions. Today, the company’s innovative Unified-CXM platform, powered by native AI, plays a pivotal role in delivering human experiences at scale, ensuring that every customer interaction is not just managed but elevated, every single time. This substantial infusion of capital will enable Sprinklr to accelerate product advancements and expand its cutting-edge technology portfolio, further empowering enterprises to navigate the modern digital landscape. With the additional funding, Sprinklr is poised to deepen its research in artificial intelligence and machine learning while enhancing its platform’s capabilities across various channels, ensuring that global brands can continue to connect with their audiences in meaningful, personalized ways. As an organization headquartered in New York City and supported by a dedicated team around the world, Sprinklr’s strong track record—partnering with over 1,900 enterprises including industry leaders like Microsoft, P&G, and Samsung—attests to its commitment to making every customer experience extraordinary. Looking ahead, the investment will not only drive technological innovation but also bolster Sprinklr’s mission to simplify complexity and foster genuine connections between top-tier brands and their customers. This funding represents a significant step forward in Sprinklr’s journey to shape the future of customer engagement and deliver on its promise to transform every customer experience, irrespective of the channel.