Lucy AI's $10K Boost Sparks Transformation into the Capacity Answer Engine® Revolution

We are excited to announce that Lucy AI, now known as Capacity Answer Engine®, has successfully raised $10,000 in its latest funding round. This milestone is a significant step forward for a company that has been redefining support automation since its acquisition by Capacity in 2024. With the transformation to Capacity Answer Engine®, our innovative platform delivers instant, AI-powered answers straight from your files—eliminating the need for tedious searches and overcoming the challenges of disorganization and confusion. The funding will be strategically invested in further enhancing our omnichannel support automation capabilities, which already empower nearly 20,000 companies worldwide through intelligent virtual agents, employee enablement, agent assist, and seamless process automation. The recent capital infusion will enable us to accelerate the development of new features that further break down knowledge silos in organizations and help teams access the most accurate answers at precisely the right time. Our mission is to drive down support costs and improve knowledge access by integrating practical and generative AI across chat, SMS, voice, web, email, and helpdesk interfaces—all in a single, unified platform. This investment not only reaffirms our commitment to continuous innovation at Capacity but also strengthens our strategic focus on delivering tangible benefits that boost productivity and efficiency for our clients. For continued updates and more company news, we invite you to stay connected with us on LinkedIn at linkedin.com/company/teamcapacity. We look forward to transforming support and knowledge management across industries with this new chapter in our journey.