Gnani.ai Secures $7.72M to Accelerate Global Voice-First CX Transformation

Gnani.ai is thrilled to announce the successful completion of its latest funding round, raising an impressive $7.72 million. Since its inception in 2016, gnani.ai has been at the forefront of transforming customer experience for global enterprises with its innovative voice-first, Agentic AI platform. This infusion of capital will fuel our commitment to revolutionizing the way businesses automate, authenticate, assist, and analyze customer interactions. As trusted partners to over 200 global customers, including several Fortune 500 companies, our platform processes an astounding 30 million voice interactions daily across 40+ languages, including more than 12 Indian languages. The funds raised will accelerate the development and expansion of our suite of AI-powered solutions, including ARMOUR365™ for secure, real-time authentication via voice biometrics, AUTOMATE365™ for streamlined omnichannel conversational automation, ASSIST365™ to bolster real-time support for human agents, and AURA365™ for delivering actionable post-interaction analytics. By investing in our cutting-edge speech-to-speech multilingual Large Language Models (LLMs) and industry-specific models tailored for sectors such as banking, insurance, retail, and automotive, we are reinforcing our position as a leader in AI-driven customer experience. In addition to enhancing our technological capabilities, the new funding will support strategic global scaling initiatives and deepen innovation partnerships with esteemed industry giants like NVIDIA and Microsoft. Headquartered in Bengaluru, India, with a significant presence in the USA, gnani.ai remains steadfast in its mission to deliver secure, scalable, and transformative AI solutions that not only reduce operational costs and speed up resolution times but also unlock richer insights for customer-centric enterprises around the world.